Shortly after the spring release of my paranormal novel, In Franklin's House, I approached the manager of the local Barnes & Noble store about a possible book signing. She seemed enthusiastic, promised publicity and set a signing date for late May to allow sufficient time to produce signs; feed information to newspapers/newsletters, etc. However, a week later, my phone rang. "Sorry, we can't host the book signing, because your novel is print on demand, and we can't return extra copies to the publisher."
I notified Billie, who immediately assured me that B&N was dead wrong. Further she promised to contact the store and inform them of this error. Additionally, she sent me a form from Ingram that states an OTP return policy. Armed with that form--one available to any OTP author and one successfully used by authors over the years--I can approach commercial businesses with great ammunition.
Now a question for seasoned OTP writers: what has been your experience in placing your books for sale in outlets besides book stores?